As a result of COVID-19, everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return or exchange has been extended from 30 days to 45 days after package(s) delivered.
45 Days Easy Return/Exchange
We have high-quality control standard to make sure all the products we ship in perfect conditions, if you are not 100% satisfied with the items you received, we gladly accept the return & exchange within 45 days of receipt, please make sure items in new condition.
Am I allowed to return exchange the order?
You can return exchange within 45 days of receipt for most items in new condition.
What is your Return & Exchange Policy?
- You have 45 days to decide if an item is right for you. If not, you can certainly come to us within 45 days of receipt.
- Flash sale products, Jewelry are not covered by warranty.
- Returns must be received in new condition; unused, unworn, unwashed. Items returned with obvious use, makeup, deodorant, perfume,similar product stains will be subject to refusal.
- Any address on the parcel is not approved return address, we don’t accept the returned package without authorized return address from customer service.
- We do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.
- Please return through your local post office to avoid tax.
- We will offer full refund on all items that have been returned. And please note that customers are responsible for the return shipping fee.
How to return the order?
If you need return your orders, please contact our customer service.
Could I get the full refund if I return the order?
We will offer full refund on all items that have been returned. And please note that customers are responsible for the return shipping fee.
How long will it take to get my refund?
The refund will be issued within 7 business days upon the receipt by our warehouse verified the conditions of the items.
What if my package was refused was undeliverable?
Please contact our customer service.